Legal, but not ethical — more thoughts on ethics in business and UXI’m still thinking about ethics as I go into next week’s workshop at UXinsight Festival.Apr 14, 2023Apr 14, 2023
Published inBootcampEthics in UX Research & DesignOn Monday, 17th April, I’ll be running a workshop at the UXinsight Festival 2023 on Ethics in UX Research and Design: Practical Ways to…Apr 9, 2023Apr 9, 2023
Published inSpringer Nature UX ResearchEvaluating the impact of user researchThis is a blog about methodology, I won’t be sharing actual results.Sep 9, 2022Sep 9, 2022
Published inSpringer Nature UX ResearchThe building blocks of libraries and repositories in user researchThis blog post is based on a talk I did at ConveyUX 2021 https://conveyux.com/ in April and updates the thinking I’ve been doing since I…Sep 1, 20211Sep 1, 20211
Announcing second edition of User ResearchI am very excited to say that I am working on a second edition of User Research, published by Kogan Page, due out February 2022!Jan 22, 20211Jan 22, 20211
How our team got started in ReOpsWe are a Research Operations team of two, supporting about 20 people doing research activities. We work in the UX Research team, within…Dec 21, 2020Dec 21, 2020
Published inUX CollectiveWorking towards user research and insight librariesI’ve been thinking for a while why it doesn’t feel right to me to jump straight into building or procuring a research library or research…Jul 28, 20203Jul 28, 20203
Published inUX CollectiveHow to run a workshop on figuring out the new normal in how we workWe’ve all been adjusting to living life in the face of COVID-19. Those of us who are privileged to be able to work at home, have been…Jul 14, 2020Jul 14, 2020
Experience and journey maps as a common language toolFirst I want to thank my colleague Rujuta for inspiring me to reflect on different uses of experience map / journey maps / service models…Jul 12, 20201Jul 12, 20201
Published inUX CollectiveA way to start thinking about ethics in user researchRecently I co-ran a couple of workshops on ethics in user research with my excellent boss. We ran them for the researchers and user…May 30, 2020May 30, 2020
